Contact Us

Verluine is operated by Dalian Xingyi Enterprise Headquarters Management Co., Ltd.. This contact us applies to customers who visit or purchase through verluine.com. For support, contact service@verluine.com.

Customer Support

For order questions, product information, shipping updates, return requests, payment questions, or policy support, contact our customer service team by email at service@verluine.com.

Please include your order number, the email used at checkout, and a clear description of your request so we can review it efficiently.

Company Name

Dalian Xingyi Enterprise Headquarters Management Co., Ltd. is the company associated with this store. The company name is displayed here for customer clarity and account review purposes.

Response Guidance

We review customer messages during normal business days. Response times may vary during holidays, promotional periods, or periods of unusually high volume.

Please do not send full payment card details, passwords, or sensitive personal documents by email unless we specifically request information through a secure process.

Common Requests We Can Help With

Order confirmation questions, address update requests before fulfillment, delivery status questions, return eligibility review, product care questions, and general store policy clarification can all be sent to service@verluine.com.