Shipping Policy

Verluine is operated by Dalian Xingyi Enterprise Headquarters Management Co., Ltd.. This shipping policy applies to customers who visit or purchase through verluine.com. For support, contact service@verluine.com.

Shipping Coverage

Available shipping destinations, delivery methods, and shipping fees are shown at checkout based on the delivery address and order value. Shipping availability may vary by product, destination, and fulfillment limitations.

For this store, shipping rates are configured in USD. United States and Canada are grouped together, while other supported destinations are handled as other regions.

Processing Time

Orders are reviewed after payment confirmation. Processing time may vary depending on product availability, order volume, fraud review, holidays, and carrier operations.

If an order requires additional verification, processing may be delayed until the information is reviewed.

Shipping Rates

Fast shipping applies to orders below the free-shipping threshold. Free shipping is available when an eligible order reaches the threshold shown in checkout.

Shipping fees, thresholds, and available delivery options are always confirmed during checkout before payment is submitted.

Tracking and Delivery

When tracking information is available, it may be provided by email or on the order status page. Carrier tracking can take time to update after a label is created.

Delivery estimates are not guarantees. Weather, customs, carrier delays, address issues, and peak-season volume may affect delivery timing.

Incorrect Address or Failed Delivery

Customers are responsible for entering accurate delivery information at checkout. If an address is incomplete or incorrect, delivery may be delayed, returned, or unsuccessful.

Contact service@verluine.com as soon as possible if you notice an address issue after placing an order.