FAQ

Verluine is operated by Dalian Xingyi Enterprise Headquarters Management Co., Ltd.. This faq applies to customers who visit or purchase through verluine.com. For support, contact service@verluine.com.

How do I contact customer service?

Email service@verluine.com. Please include your order number if your question is about an existing order.

Where can I find shipping details?

Fast shipping is $5.99 for eligible orders from $0.00 to $44.99, and free shipping is available for eligible orders of $45.00 and above. Shipping methods, availability, and final costs are also shown at checkout.

Can I return an item?

Return eligibility depends on item condition, timing, and policy requirements. Contact customer service before sending any item back.

How do I choose a tableware set?

Start with the number of place settings you need, then choose a palette that fits your home. Our Table Guide offers pairing ideas for plates, bowls, glassware, and linen.